From basic inquiries to intricate details, we’ve collated the most common queries from our user base.
WTKey is a digital marketplace where you can buy authentic licenses for a wide variety of games and software. We connect buyers with reliable licenses for instant access and secure transactions.
All licenses sold on WTKey are sourced from verified sellers and suppliers. Each product is manually reviewed by our team to ensure legitimacy and compliance with platform policies.
Licenses are delivered almost instantly to your email after purchase. Be sure to check your spam or junk folder if you don’t see it right away!
WTKey offers both one-time purchase licenses and subscription-based licenses, depending on the product. The product page will specify if a license requires renewal.
Yes! Simply provide the recipient’s email address when purchasing, or forward the license email after it arrives in your inbox.
If your license isn’t working, please contact our support team via WhatsApp. We’ll work with you to troubleshoot or provide a replacement if necessary.
WTKey prioritizes secure transactions by partnering with trusted payment providers (PayPal, Stripe) and using SSL encryption across our platform. Your payment details are protected and never stored on our site.
We offer refunds or replacements for licenses that do not work, as long as the issue is reported promptly. If you encounter any problems, contact us on WhatsApp for assistance.
Yes, our team is here to help! You can contact us on WhatsApp for fast assistance with any questions, concerns, or technical support.
Here are some informations you may need as a seller
To list your unused licenses for sale on WTKey, simply create a seller account and upload your license details. Our team will verify each submission before it becomes available to buyers. Please note that we do not accept full account sales unless the original platform (e.g., Steam) explicitly permits account transfers.
We accept any kind of individual software or game licenses for resale, as long as they comply with original platform policies. Selling full accounts (e.g., game accounts) is generally not permitted unless the original platform allows it.
Each listed product is reviewed by our team manually to ensure quality and compliance. This verification does not require us to access the platform online, keeping your listings secure and confidential.
WTKey takes a 10% commission on each sale, which helps support our platform and customer service. This fee is deducted automatically from each transaction.
Once a transaction is complete, funds are transferred directly to your account on WTKey, where you can manage and withdraw your earnings.
Yes, as a seller, you are responsible for ensuring that any item you list complies with the relevant platform’s policies. WTKey cannot be held liable for any items that violate external terms of service or other restrictions.
In the event of a dispute or refund request, WTKey will mediate the process and work to resolve issues based on our refund and support policies. If a sale is deemed invalid, WTKey reserves the right to revoke payment.
Absolutely! For any questions or assistance, feel free to reach out to us on WhatsApp, and our team will be happy to help.
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